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Dashboard

The first page of the panel: players and staff online over the last 30, 60 or 90 days, the busy hours, tickets, moderation numbers and staff activity.

On this page9

The first page of the panel. It shows how busy your server and your staff team were over the last 30, 60 or 90 days.

What staff see

The rank hasThe page shows
See statistics (stats.view)The statistics: three categories, a range switch and a refresh button
Not that permissionThree live numbers only: players online now, staff online now, reports not resolved yet

Without the permission the page also says: "Statistics are hidden for your rank. A rank needs “See statistics”, which is set under Ranks & Staff."

The heading shows your rank: "Signed in as [rank]".

Using it

  1. Open the panel with /admin. It opens on the Dashboard.
  2. Pick a category: Activity, Reports or Moderation.
  3. Pick a range: 30 days, 60 days or 90 days. Every chart follows it.
  4. Move the mouse over a column of a chart to read its numbers.
  5. Press the round arrow to load the numbers again.

Every chart has 30 columns.

RangeOne column is
30 daysOne day
60 daysTwo days
90 daysThree days

Activity

Dashboard, Activity tab
The Activity tab: players and staff per day, and the busiest hours.
NumberWhat it means
most players at onceThe highest number of players online at the same moment, and the day it happened
at once on an average dayThe average of the daily highs. Today is left out, and so are days before the counting began
different playersHow many different players were on the server in the range
new playersPlayers the panel saw for the first time in the range
most staff at onceThe highest number of staff online at the same moment, with the average per day next to it
ChartWhat it shows
Players online per dayThe highest number of players online at the same moment, per day
Staff online per dayThe same for staff
Busiest hoursThe average number of players online in each hour of the day, and the line "Most players around [hour]"
Staff online by hourThe same for staff, and the line "Most staff around [hour]"

Reports

NumberWhat it means
reports openedTickets players opened in the range
resolvedHow many of them are resolved, with the share in percent
average time to claimFrom the ticket being opened to the first staff member claiming it
average time to resolveFrom the ticket being opened to it being resolved
not resolved yetTickets that are open or claimed right now, whatever their age
ChartWhat it shows
Reports per dayTickets opened per day. The column also says how many were resolved
Reports by day of the weekTickets opened on Mondays, Tuesdays and so on. When the tickets of the range have two or more types, this chart is "Reports by type" instead
Staff taking ticketsOne row per staff member: Claimed, Resolved and Average time to claim

A ticket taken over from another staff member counts as claimed for both.

Moderation

Dashboard, Moderation tab
The Moderation tab: bans, warns, kicks, the most used actions and the most active staff.
NumberWhat it means
bans, warnings, kicksHow many were given in the range
actions by staff in the panelEverything staff did through the panel in the range
ChartWhat it shows
Bans, warnings and kicks per dayThe three added up per day. The column gives each number
Most used actionsThe six actions staff used most, with their share
Most active staffOne row per staff member: Actions, Bans, Warnings and Kicks

The two staff lists show the first 10 rows. Show all opens the rest.

What is counted, and since when

WhatHow it is countedSince
Players and staff onlineOnce a minuteThe first start of the panel on your server
Different players, new playersBy account. A player with several characters counts onceThe first start of the panel
TicketsFrom the tickets of the panelThe first ticket
Bans, warnings, kicksFrom the log of the panelThe first one given through the panel
Actions by staffEvery line a staff member made in the logThe first action
  • Staff means players with a rank in the panel, and super-admins.
  • Not counted as a staff action: players joining and leaving, a new ticket written by a player, a banned PC that was refused, and anything done from the server console.
  • When the range starts before the counting did, the page says: "Players and staff are counted since [date]. Earlier days are empty."

Numbers that come from the log

Some numbers are counted from the log lines. The script deletes log lines older than Config.LogKeepDays days (default 90).

Read from the logNot read from the log
bans, warnings, kicks: the numbers and the chart per dayPlayers and staff online, different players, new players
actions by staff in the panelReports opened, resolved, not resolved yet
Most used actionsAverage time to claim and to resolve
Most active staffResolved and Average time to claim per staff member
Claimed per staff member in "Staff taking tickets"

Permission

PermissionKeyAllows
See statisticsstats.viewThe charts and staff lists on the Dashboard

The permission is ticked per rank on Ranks & Staff. See Ranks & Staff.

Good to know

  • The top bar has the live numbers on every page: players online, staff online, reports not resolved yet and the uptime.
  • Staff with the FairShield lookup permission see a "Connect the FairShield lookup" box here until an API key is set. See FairShield.
  • The Dashboard has no config.lua key of its own. Config.LogKeepDays decides how far back the numbers from the log reach.

Limits

  • Days and hours follow the clock of your database server. The hour charts say "server time".
  • The numbers are worked out at most once a minute. A refresh inside that minute shows the same numbers.
  • 90 days is the longest range.
  • Only what goes through the panel is counted. A ban or a kick from another tool is not in these numbers.
  • Kick all on the World page is not counted as a kick. It counts as one staff action.
  • Bans, warnings, kicks and staff actions are read from the log. With Config.LogKeepDays below 90 they get smaller for older days. See Numbers that come from the log.
  • Staff are shown with the name and rank the panel saw last.
  • If the numbers cannot be read, the page says "The statistics could not be loaded." with a Try again button.